In preparation for the workshops we created ‘tools’ to help people develop ideas based on the findings from our research. We put a film together so people could see the faces behind the insights we had constructed.
Our tools were about getting people to think in the shoes of other people. We presented tables with personas (which we had built from the research), generative tools to ease the idea generation process and storyboards, to help flesh ideas out and communicate them with the other teams. We used cheques and tickets to the future to help people think without constraints.
Some of these tools can be found below. Idea capture sheets and personas generated from the research.
